Privacy Policy SVS

SECTION 1 - INFORMATION THAT WE COLLECT ABOUT YOU

  • Information You Provide:
    When you sign up for our newsletter, place an order, or contact us directly, we collect the personal details you share—like your name, email, phone number, shipping address, or payment info. We use this info to fulfill your order, respond to questions, and help you have a great experience with So Very Stacey.
  • Automatically Collected Info:
    Like most websites, we collect some information automatically when you visit—such as your IP address, browser type, or which pages you viewed. This helps us understand what works on our site and what doesn’t, so we can improve your experience.
  • Marketing Info (with Your Consent):
You might see a pop-up on our site asking for your email to unlock a discount or get updates. If you enter your email, we’ll use it to send you occasional news, offers, or product updates. You can unsubscribe anytime.
If you opt in, we may send you emails or text messages with updates, exclusive deals, or product news. You can unsubscribe anytime—just click the link in the email or reply STOP to any text.
  • Aggregated Data:
    We may compile general information (like how many people visit our site) to better understand our audience. This data doesn’t identify you personally and may be shared or sold for lawful purposes.
  • We will not share your records of consent, opt-in and opt-out to our marketing mobile texts with any third parties other than text messaging service providers and aggregators. If you would like to receive marketing materials via mobile texts and alerts, text messages (e.g. cart reminders) from SoVeryStacey at the cell number used when signing up, you provide your consent to receive marketing texts or other mobile messages from or on behalf of SoVeryStacey, including our promotional messages and abandoned cart reminder (we enabled by using cookies we collected as described above).
  • How We Use Your Info

    • To fulfill your orders and provide customer service

    • To personalize your shopping experience

    • To send occasional updates and promotions (if you’ve opted in)

    • To analyze site performance and improve what we offer

SECTION 2 - CONSENT

  • How do you get my consent?
When you give us your personal information to place an order, pay for something, or set up a delivery or return, we take that as your permission to use that information for that purpose only.

If we ever want to use your information for something else—like sending you marketing emails—we’ll either ask you directly or give you a clear way to say no.
  • How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected].

SECTION 3 - SHARING YOUR INFO

We do not sell your personal information.

We may share your info with trusted service providers (like Big Cartel for our online store, Shippo for shipping, and Omnisend for emails/texts) to help us run the shop. They only use your info as needed to provide their services.

We may disclose your information if required by law or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

  • In general, the third-party providers used by us (inlcuding Big Cartel, Shippo, and Omnisend) will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
  • For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  • In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
  • If you click a link that takes you away from our website—like to another store or service—our Privacy Policy and Terms of Service no longer apply. We’re not responsible for what other websites do with your information. If you're unsure, it's a good idea to check their privacy policies before sharing anything.
  • Google analytics. To help facilitate the delivery of relevant content, we use Google Analytics and have implemented the following Google Advertising Features: Remarketing, Impression Reporting, and Demographics and Interest Reporting. We use Google Analytics cookies and other Google advertising cookies. You can opt out of the Google Analytics Advertising Features we use by indicating your preference using the interest-based opt-out. Google also provides a complete privacy policy, and instructions on opting out of Google Analytics. Note that Google's opt-out mechanism is specific to Google activities and does not affect the activities of other ad networks or analytics providers that we may use.

SECTION 5 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, or accessed without authorization.

SECTION 6 - AGE OF CONSENT

Visitors under 13 years of age are not permitted to use and/or submit their Personal Information at any Site. We do not knowingly solicit or collect information from visitors under 13 years of age. If you are under 13 years of age, please do not submit any information to us. In the event that we learn that a person under the age of 13 has provided us with personal information, we will delete such personal information. Visitors older than the age of 13, but younger than their country's legal age of majority are permitted to use and/or submit their Personal Information only with parental supervision. 

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected].

Thank you.